Observe · activity log.
Department, role, what they did, and what Observe made of it.
Where planning, plant and trade turn into finished work, end to end.
Planning
Shorts, overrides and the call to the co-packer before the system flags it. Remembered, and written as the SOP.
Plant
What the best shift does on changeovers and holds. Cited from the line, the QA log and the shift notes.
Trade
Deductions matched against the trade plan and the contract. The ones worth fighting, found before the month closes.
What changes
Repetitive admin slows every desk, and the way your best people handle it is never captured. Karez finishes the repetitive work and keeps the method, so your team spends its hours on the business.
Data pulls, spreadsheet updates and retailer follow-ups, finished from the ERP, the portals and the mail.
Plans that holdEach deduction matched against the trade plan, the order and the proof of delivery, the way your best analyst would.
Disputes closed in daysValid disputes drafted with the evidence attached and sent before the window closes.
Revenue back on the booksWhat the forward-deployed agent learns
The forward-deployed agent learns the work from the ERP, the planning tools and the calls your best planner makes between the plan and the plant.
Department, role, what they did, and what Observe made of it.
Sources of truth
ERP, planning, MES, quality, retailer portals, the trade plan in Drive and the thread in mail, read together with the access you already grant.
Ask the record
Answered from your ERP, your plants, your retailer portals, your mail and the way your best people work. Cited, ready to act on.
What the systems say, and how your best people work. Both cited, both in the brief.
Why Karez for consumer packaged goods
Planning, plant and trade work from the same record, with every answer cited.
The forward-deployed agent learns the calls your best planner makes, alongside the systems and the documents.
A forward-deployed agent and an industry specialist, embedded in your operation.
Hours back, turnaround and workflows run, counted from your own data.
Before the first call
From supply chain, plant and finance leaders, before they book time.
A forward-deployed agent and an industry specialist connect your sources with the access you already grant, map the first workflows with your team, and put agents on the most repetitive one first.
In your cloud or ours, on the models you choose. Data is encrypted in transit and at rest, and access follows the permissions you already grant. Guardrails apply your current policies to every action, and every decision carries a full audit trail: what was read, what was done, and which rule it followed.
Against a baseline taken from your own record before Karez starts. Hours back, turnaround and workflows run are counted per planner, from the same record.
Planning, plant and trade, finished from your own ERP and portals.